Lesson 4 focuses on managing anger and other strong emotions. Students learn that events don't lead to actions; thoughts and feelings are sandwiched between the initiating event and the action/outcome.

THINKING CLEARLY - When you are experiencing strong emotions, it can help to separate yourself from others, release your feelings, and separate the position you may be about to take from the interests that underlie it.

MANAGING ANGER - Anger can be an obstacle to resolving a dispute, however, anger is often experienced with other emotions such as disappointment, embarrassment, or fear. A focus on the other emotions can be used to deescalate anger if used with positive self-talk (telling yourself you really can manage the situation) and good listening to the other person regarding his interests.

Students are encouraged to practice these techniques when watching a character on TV or in other simulated situations, as it isn't an easy skill to master.